Terms of booking

Cancellation policy:

-Guests are required to give 4 days notice of cancelation in order to receive a full refund.

– in case of late cancellation of a reservation 2 (two) – 3 (three) days before the date of arrival, 70% of the prepayment amount will be refunded (the remaining 30% are penalties);

– in case of late cancellation of the reservation less than 24 hours before the date of arrival or non-cancellation of the reservation and non-arrival at the hotel – the prepayment is not refundable (100% of the prepayment is a penalty.

For guests booking rooms for staying at a hotel during the high season (from December 29 to January 10), the following cancellation conditions have been established:

– in case of cancellation of the reservation 21 days or more before the date of arrival, 100% of the prepayment amount will be refunded;

– in case of late cancellation of the reservation from 20 to 10 days before the date of arrival, 50% of the prepayment amount will be refunded (the remaining 50% are penalties);

– in case of late cancellation of the reservation of 10 days or less

– the prepayment is not refundable (100% of the prepayment is a penalty)